FEBRUARY 13, 2013|TECHNOLOGY & SOFTWARE
Inside the Greatest Online Product Launch Since Gmail

- Start with an easy commitment. So many new apps close registrations or have placeholder landing pages up to collect email addresses. Instead of doing that, Mailbox asks you to go RIGHT NOW and download the app. Then you'll reserve your place in line - which they actually call a "reservation" instead of something seemingly far off like a waiting list. The end result is that you act right now to download the app - they get to continue to rise in the rankings on iTunes and now you are basically ready to go as soon as they give you access.
- Explain your thinking. Everyone across the site, the app and the descriptions of the app on iTunes, the team behind Mailbox devotes a lot of attention to explaining WHY you can't just get the app right now. Reading that, anyone interested in the app is much more likely to feel better about waiting, because the method behind the decision is clearly and simply explained.
Gamify the wait. The most creative and original part about downloading the app is the queue counter that you get after you have installed it. As you watch the numbers tick slowly downward for the number of people ahead of you, there is never a moment when you don't know your place in line. Not only that, but checking in to see your progress towards getting an account becomes a game that you continually check into. And just like the best games, when you finally "win" and successfully get an account, you'll have a feeling of earning your pass onto the platform ... and value it even more as a result.
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This is a blog about non-obvious ideas. Originally launched on the Typepad platform in 2005 as the Influential Marketing blog, the stories at first focused mainly on digital marketing while Rohit worked at Ogilvy Advertising. In 2015 Rohit officially rebranded to the Non-Obvious Insights Blog and published his WSJ bestseller Non-Obvious. For the past twenty one years, this blog has coined new terms, introduced future marketing practices and inspired the next generation of non-obvious thinkers and marketers.




