Virtual Home Maintenance Is Here and It Is Just Part of a Bigger Trend

Recently I had an Internet issue that required resetting the router. The tech agent I called sent me a link to an app that allowed me to use my phone as a camera to show him the setup so he could guide me through the fix. This isn't new. It may, however, be expanding to just about everything in the home.

Since the start of the pandemic, Lowes and many others have been experimenting with an AI tool for home maintenance professionals to guide homeowners through fixes. Samsung just announced that they can remotely disable stolen TVs. Today you can get virtual interior design for the home, virtual home safety assessments, and even get your home office designed by a pro who never enters your house.

Many have predicted this for a long time, but what is most fascinating about it for me is just how much opportunity this trend seems to offer for professionals to provide their expertise virtually for customers ready and willing to pay for it. This isn't do-it-yourself. This is hire-a-pro-virtually. Now we just need a catchy DIY-style acronym to describe it.