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APRIL 21, 2023|ARTIFICIAL INTELLIGENCE


How the “Robin Hood of the Internet” Is Using AI To Save People Money, Sue Robocallers And Create Controversy


The latest prompt from controversial DoNotPay CEO Joshua Browder earned him $210 in unclaimed money from the California government. For the past several months, Browder has been tweeting about all the experiments his firm is running using AI to fight on behalf of consumers to get money back, take on spammers and just be plain entertaining in the process. Recent efforts include having AI engage spam chatbots in endless conversations, creating a tool to allow for a "one-click lawsuit" to sue robocallers for $1500, and having AI negotiate a discount on a customer's Internet bill.

In all, Browder's efforts have earned him plenty of criticism and followers. And while he does deftly create outlandish situations to generate attention (like offering $1M to allow his robolawyer tech to argue a case before the Supreme Court), many of his efforts do indeed seem militantly beneficial for consumers and damaging to those who profit from manipulating or harassing people.

So is DoNotPay really the new "Robin Hood of the Internet," or just another short lived usage of AI that captures the attention of the moment?

Rohit speaks on this topic. See his AI keynote.

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This is a blog about non-obvious ideas. Originally launched on the Typepad platform in 2005 as the Influential Marketing blog, the stories at first focused mainly on digital marketing while Rohit worked at Ogilvy Advertising. In 2015 Rohit officially rebranded to the Non-Obvious Insights Blog and published his WSJ bestseller Non-Obvious. For the past twenty one years, this blog has coined new terms, introduced future marketing practices and inspired the next generation of non-obvious thinkers and marketers.

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